Background

Hooka Salons have been operating from 2 popular salons within Liverpool City Centre since 2006 and is known as one of the trendier salon brands within the city of Liverpool.

Challenge

We (DigitalHi) were approached to create an exciting summer marketing campaign to gain new and attract past non-active customers whilst showcasing the range of products & services. We were asked to re-establish the original Hooka experience and make the process of using their services feel more unique to a younger audience of 18-30 year-olds.

Execution

As our solution, we created and produced the ‘Destination Hooka’ campaign (originally named ‘Holiday Hook Up’), which used social media and existing mobile apps to attract the attention of the target audience. We focused on potential customers, which are due to go on a summer holiday in the coming summer months (around 58% of 18-30 year olds visit Spain during the summer, most popular being Ibiza, Magaluf and Malaga).

We created free giveaways of holiday travel sets for full paying Color Service customers when they use Facebook or Foursquare to check-in to the salon, similar to that of an airport. We identified and created a unique experience for customers to integrate the campaign throughout different media, including the salon front and internal areas, to staff uniforms and appointment cards.

Hooka worked with Jon and DigitalHi throughout the summer of 2012 on the 'Destination: Hooka' campaign. We found the whole process to be very simple and DigitalHi were great to work with, they managed to not only successfully boost our brand image but also injected some much needed excitement to our whole team for our busiest months. We would whole-heartedly recommend them to anyone.

Ian SadlerManaging Director of Hooka Salons
150
holiday travel sets sampled
200
new customers
720
new Facebook Likes
34
growth in color service sales

Deliverables

  • Advertising Collateral
  • Brochure Design
  • Marketing Campaign Development
  • Marketing Material
  • Media Buying
  • Poster Design
  • Print Advertising
  • Social Media Design
  • Social Media Marketing
  • Store Display Design
  • Tagline Creation